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FAQ

Can I get something I want made in a different fabric?
We are happy to work with you on creating a custom order to match your vision (subject to fabric availability).  Please email us with your request and we will do our best to create the look you desire.

Do you use minky?
Minky - which is made of 100% polyester - is a synthetic material which is finished and processed using harsh chemicals.  In addition, it is not breathable like natural fabrics.  For these reasons we do not find it a healthy or suitable option for use in baby items and we do not offer it as an option.  Please look into our 100% organic cotton flannel or fleece for a cozy and soft alternative.

Can I get additional items?
Yes, we can make a variety of other items for your home or nursery such as coordinating throw pillows, curtains, pillow shams, and more (all subject to fabric availability).  Please contact us with your requests.

How should I care for my items?
Items should be machine or hand washed in cold water and tumble dried on low.  Woven cotton items can be ironed with a warm or steam iron. Knit items should be ironed on low as needed.

Are the items preshrunk?
All fabrics are pre-washed using a fragrance free, non-toxic detergent to minimize shrinkage.

What is your shipping policy?
The majority of our items are handmade upon order and ship in 1-2 weeks.  All items ship via USPS, either First Class or Priority Mail.  We will do our best to meet the shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method. 

We are not responsible for lost or damaged items. Shipping insurance is available upon request.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. 

For more information, please see our Shop Policy.

What is your return policy?
Your satisfaction is important to us. Please let us know as soon as possible if there is a problem with your order or products, and we will work with you to resolve the issue. Exchanges, returns, etc. will be determined on an individual basis. Items must not be washed or used prior to return.

For more information, please see our Shop Policy.

What is the batting made out of?
Our batting (used in our quilts and teething guard rails) is made out of 50% organic cotton, and 50% bamboo.

What is the pillow stuffing made out of?
The pillow stuffing in our 12" x 16" toddler pillows is made out of natural eco-wool and encased in an organic cotton fabric (non-removable).

Why Organic Cotton?
Please see our About Page for more information on the benefits of organic cotton.

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